• SOP – Yellow & Green Card

    • October 13, 2025
    • Admin Chow Co

    To ensure inappropriate guest behaviour is managed respectfully and consistently, protecting staff, guests, and the atmosphere of the venue. Please find all the information in the attached file below.

  • SOP – AYC & Taco Table

    • Admin Chow Co

    This Standard Operating Procedure (SOP) outlines the process for managing All You Can Eat (AYC) bookings at the restaurant to ensure a consistent guest experience, proper communication of rules, and adherence to service standards. Please find all information in the attached file below.

  • How to reboot the card machine

    • July 28, 2023
    • Admin Chow Co

    This is a guide on how to reboot the card terminal when it stops asking for Tips Make sure you have the code for the machine before starting on this guide — ask the manager/ass. manager 1. Press the menu button 2. Press 8 – Merchant menu Or use the…

  • How to use a gift/loyalty card

    • July 20, 2023
    • Admin Chow Co

    1. Open the order and scan Log in to OnlinePOS with your server ID and open the table/order. Press the tab ‘Mæxico App’. When done, the POS UI will look like the screen below. Tell the guest to pull out their smartphone and open their voucher/card. Here they select ‘pay…

  • Kitchen Opening Hours

    • November 10, 2022
    • Admin Chow Co

    Here you will find the standard opening hours for the kitchen at all Mæxico Venues: Kitchen closes:Monday – Thursday at 22.00-22.30Friday – Saturday at 23.00Sunday at 21.00-21.30 It’s important to mention that there can be bookings once in a while, which requires to keep the kitchen open a little bit…

  • How To Close The Register

    • December 10, 2021
    • Admin Chow Co

    Prep Scenarios: Ex. You count 2200 kr. in the drawer, you then leave 2000 kr. and take 200 kr. out for the bank bag) Close Sunmi Terminal Log in with your username, press the three dots in the right corner, reset terminal, post, and confirm. Do this on all the…

  • How to change the gas cylinder

    • November 9, 2021
    • Admin Chow Co

    You will notice lack of gas in the sparkling water and beer. You can confirm that the gas is out by looking at the meters – they will all point 0. Start by closing the flow of any leftover gas by twisting the valve in the right direction (image 1)…

  • How to clean the beer pipes

    • September 30, 2021
    • Admin Chow Co

    Step 1: Cleaning chemicals Go to supply room and find the plastic container and the pipeline soap. Step 2: Mixing Fill the container with soap up to the bottom line. Fill up the rest with hot water. Step 3: Attaching the pipes Attach the pipe from the fustage to the…